Guide to Configure the Intelligent Printer
The Epson TMi Intelligent Printer enables you to instantly print receipts, trigger your cash drawer, and print from secondary printers.
By the end of this guide, you’ll know how to set up a fully functional Intelligent Printing System.
What’s in This Guide
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Choosing an Intelligent Printer
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Setting Up Your Intelligent Printer System
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Step A: Ensure you have everything needed for setup
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Step B: Prepare the printers (apply these steps to all printers)
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Step C: Find the IP addresses of your printers
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Step D: Configure the IP addresses
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Step E: Connect the printers to Twirll
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Step F: Link the printers to the register (for receipt printing & cash drawer)
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Step G: Test print and confirm functionality
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Setting up my intelligent printer system
Step A: Make sure you have everything you need for this setup
You would need: Your solid network set up & your router (or data points) close by
Intelligent printer
A device to access Chrome – connected to the same network
Step B: Get the printers ready – do these steps for all printers
Load them with paper. The paper should feed from under the roll
Connect the cables
Power cable (& turned on)
Network/ ethernet cable (the other end should be plugged into the router/data point)
Pro Tip – When working, this port should always have a solid green light. If you do not have a solid green light please check the cable goes to your router, and follow our DHCP guide
Cash drawer cable – for any printers with which you plan to use a cash drawer
Step C: Get the IP Addresses of Your Printers
The IP addresses are assigned by the router and, they are the unique identifier for each device on a network so they can all talk to each other.
An example of an IP address is 192.168.0.0 or 10.0.0.0
1. New intelligent printers, once turned on, should print an IP address automatically.
2. If you don’t get the IP address automatically, grab a pen and hold in the status button at the back of the printer for three to four seconds – BUT no more than 5 seconds.
WARNING: Holding the pen in for more than five seconds will factory reset the printer. If this happens you will need to read our guide on Enabling DHCP for your printer
1. This is for your main intelligent printer.
2. Open a browser on your device. (This needs to be connected to the same network as the printers.)
3. On the address bar, type in the IP address from one of your intelligent printer. To this address, add
e.g. http://192.168.1.200/webconfig
4. If you are asked to log in – the login details are
Username: “ epson ”
Password: “ epson ”, If this doesn’t work, try using the printer’s serial number as the password.
5. You will be taken to this configuration page.
6. Go to System Settings
Note – If you open TCP/IP under Wired which is under System Settings BUT cannot edit the fields, it means you have gone to the wrong page – as labelled in the image above
7. Then go to TCP/IP under the Wired heading
8. You will see this menu. Change Get IP Address from Auto to Manual
9. In the same menu, change the last three digits of the IP Address to 200 (i.e 192.168.1.200)
10. Click on Apply
This will prompt the Printer to restart and apply these changes – will take approximately one minute to complete this process.
Step D: Connect your printers to Twirll
Once you obtain the IP address, update the same IP address at the defined Printer at Admin portal
1. Log on POS, Go to the logo and then select Manage operation.
2. Tap to Manage Printer.
3. Click on POS printer to configure IP Address
4. Update the correct IP address and save the changes.
