This guide walks you through the process of updating an item’s third-party price, applying the change to the correct location and sales channel, and publishing the updated menu through the connected third-party platform.
Navigation: Operations → Manage Item → Item Overview
- Step 1: Login & Open Item Overview
Login to your Twirll Portal. From the top menu, go to
Operations → Manage Item → Item Overview. - Step 2: Search for the Item
Use the search bar to find the item whose third-party price needs to be updated.
For example, search for Chocolate Milk. - Step 3: Update the Third-Party Price
Open the required item and scroll down to the required variant.
Under Other Price, click Manage Price.In the price window, make sure you are in the
Sales and Pricing section. Enter the new third-party price,
make sure the Active option is selected, and click
Update to save the changes. - Step 4: Verify the Price Update
Verify that the new third-party price has been updated successfully.
Close the price window using the X button.Then go to More → Admin to access
location management. - Step 5: Select the Correct Location
Click Go to the Admin and open
Manage Location. Select the business location where
the third-party price needs to be applied.Example: Select the required location, such as
Green Point. Review the available third-party
integrations and select the required channel, such as
Uber Eats. - Step 6: Switch the Integration from Preview to Live
Open the selected third-party integration and select the relevant service.
Then select Post Store Items.Check the current mode. If it is set to Preview,
change it to Live. Confirm the correct location
and third-party channel, then click Update. - Step 7: Publish the Updated Menu
After the integration has been switched to Live,
open the corresponding third-party portal.Depending on the integration, open the relevant provider portal such as
UrbanPiper, Deliverect, or the applicable
third-party platform.Publish the updated menu so the new price becomes active on the
third-party platform.Result: The updated third-party price is now published to the
selected third-party sales channel.