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How to delete item which added in order

If an Item is no longer needed, you want to remove it from your inventory. But if it is already committed in any active or complete order, you can delete it by following this steps

Twirll Login > Operations > Item Selection > Delete

    1. Go to Item overview screen
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    2. At items list page, search the item and try to delete the item.
      Inventory Overview
    3. If it gives error message then open the item and follow next steps
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    4. Open all the order(s) in which the item is added/commited.
      Manage Items
    5. This shows all order(s), in different tab according to their order status, open order
      Manage Items
    6. If Order is paid then process refund first
      Manage Items
    7. Select Date at which date you want to reflect the refund (you can choose refund date as payment collection date, to avoid confusion)
      Manage Items
    8. Now cancle the order.
      Manage Items
      REPEAT THIS PROCESS OF CANCLE, TILL ALL ORDER(S) ARE CANCELED
    9. Once all order(s) are canceled it’s total sold and order going out will be 0
      Now you can delete
      Manage Items
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