If there has been an overpayment on an order, you can process a refund by following the steps below.
1. Navigate to the Order History section to search for the order that requires a refund.
2. Search for the specific order and tap on it to open the order details.
3. In the order details, click on the “Refund Amt” button to begin the refund process.
4. Choose the Refund Mode from the available options. You can also change the date and time if needed. Once confirmed, proceed with the refund.