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How To Refund Payments Of A Order

“If there has been an overpayment on an order, you can process a refund by following the steps below.”
portal.twirll.com_v1.0.0_pos.html(iPad)

  1. Go to “Orders” section
  2. Select “Order History” to view the the list of orders
    Note : You can find your desired order by using the filters on the screen.
  3. Click on your order to open its item list
  4. Click on “Refund Amt.” to initialize payment processing

When Refund Amt. is clicked, a pop-up is opened to record the details of amount to be refunded.portal.twirll.com_v1.0.0_pos.html(iPad) (5)

  1. Input the amount to be refunded to the customer
  2. Select the mode by which the payment is to be refunded.

Once these details are recorded, your payment details are updated in the orderportal.twirll.com_v1.0.0_pos.html(iPad) (6)

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