How To Refund Payments Of A Order

“If there has been an overpayment on an order, you can process a refund by following the steps below.”

POS Home page >> Orders >> Order History

Steps to Process a Refund

1. 1. Go to the “Orders” section.
   2. Select “Order History” to view the list of orders.
      Note: You can find your desired order by using the available filters on the screen.
   3. Click on the specific order to open its item list.
   4. Click on “Refund Amt.” to initiate the payment processing for the refund.

A pop-up will appear, allowing you to enter the details of the amount to be refunded.

1. Input the amount to be refunded to the customer
2. Select the mode by which the payment is to be refunded.

Once these details are recorded, your payment details are updated in the order