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Manage Orders On Hold

Twirll POS allows you to process multiple orders at the same time. You can hold orders temporarily and retrieve them later to continue processing the orders on hold. To put an order on hold, simply click on ‘New Order’ button, which will hold the existing order and start the new order. These orders can be retrieved later from any device to continue processing.

To retrieve an order on hold, please follow the below steps.

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#1 : Click on Orders in the top menu to redirect to Orders Screen

#2 : “Orders on hold” section contains all of the available orders on hold.

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“Order type Filters” are provided to list similar carts together.

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If “Sales Channel Filters” are enabled (In case you are integrated with multiple sales channel) otherwise it shows all PoS orders.

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Click on any of the carts from the list to activate it, The clicked cart details will be visible in your cart area

To search your cart, click on the search Icon and a search bar will be provided to you to search your specific cart

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